Outbound sales, inbound sales, political canvassing, charity fundraising, surveys and questionnaires – you name it! We help you create a customized, optimized campaign that results in the best, most robust return on your calls.
AiCalling Virtual Agents are YOUR agents. They handle the initial contact, pitch your script perfectly every time, and transfer warm leads to your best-closing agents.
You know your room, know your marketing, know your agents. With AiCalling, you don't have to change any of that.
AiCalling works with your existing VoIP phone system. Whether you take inbound calls, make outbound calls or both, you can use AiCalling.
AiCalling works with your existing VoIP phone system. Whether you take inbound calls, make outbound calls or both, you can use AiCalling. Our AiCalling System uses Asterisk and your existing VoIP contact center solution. We recommend ViciDial but AiCalling can integrate seamlessly with other call center solutions.
No. AiCalling works with your existing VoIP system, using dialplans and a simple global lookup script. As part of setup, we provide the dialplan and script. If you don't have inhouse IT, we can help you with the implementation. Your total setup time is usually less than an hour.
AiCalling's virtual agents can be setup in as little as one business day. You can start operating a full staff of AiCalling Virtual Agents within 24 hours of final script & recording approval. Need more agents? We can increase your number of reserved AiCalling Virtual Agents in a campaign in one hour.
AiCalling is designed to work with your existing VoIP calling system. You don't have to change carriers, learn new software or retrain agents. We only offer calling services for political, research and charity campaigns.
No, but we can point you in the right direction of companies that do.
You make your calls to your leads as usual. AiCalling does not initiate any calls on your behalf nor does it provide leads. You should follow the same FTC, FCC, TCPA and GDPR compliance and consent rules that you would whenever you use your autodialing system for pre-recorded or artificial voice calls.
It's YOUR phone call; you have access to the entire call on your VoIP system. If you want to review your calls, we recommend you record them on your phone system. We may temporarily store recordings for quality control and troubleshooting. All recordings used for these purposes are deleted within 48 hours.
Our simple API allows you to integrate with most CRMs, including third-party applications, your existing Asterisk implementation, and your own database.
AiCalling charges an initial setup depending on the complexity of the campaign. This includes creation of any required dialplans and scripts, assistance with implementation, consultation on the script for your AiCalling Virtual Agents, creation of your AiCalling Agent program, implementation of the API to return responses and dispositions, and feedback and revision of your script to attain maximum results.
The number of AiCalling Virtual Agents your campaign needs will be based on the total number of calls you want to handle both in total and concurrently, the length of your script, and other factors. We'll help you determine the exact number of reserved AiCalling Virtual Agents required for your campaign. A good rule of thumb is 1 agent per 50 attempted calls per hour on outbound campaigns or 1 agent per 20 anticipated inbound calls per hour.